Refund Policy

At Functional Harmony, customer satisfaction is our priority. If you’re not happy with your purchase, we offer a hassle-free return and refund process.

1. Eligibility for Returns & Refunds

• Products must be returned within 30 days of the purchase date.

• The item must be unused, unopened, and in its original packaging.

• Digital or perishable products are non-refundable.

2. How to Request a Refund

• Contact our support team at info@functionalharmony.in with your order number and reason for return.

• Ship the product to our return address provided by customer support.

• Refunds are processed/credit within 5-7 business days after receiving the returned item.

3. Non-Refundable Items

• Products damaged due to misuse or mishandling.

• Items purchased on final sale or promotional discounts.

• Shipping fees (unless the return is due to our error).

4. Exchange Policy

If you received a defective or incorrect item, we offer a free replacement, delivery typicaly takes 3-4 days.

5. Late or Missing Refunds

If you haven’t received your refund, please check with your bank or payment provider. If issues persist, contact us at info@functionalharmony.in